Terms and condition

Welcome to Meal Basket! These Terms and Conditions govern your use of our mobile application and services. By accessing or using Meal Basket, you agree to comply with these Terms.

1. Acceptance of Terms

By downloading, installing, or using Meal Basket, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree, please do not use our services.

2. Services Provided

Meal Basket is a food delivery platform that connects users with restaurants and food vendors. We facilitate the ordering and delivery process but do not prepare food ourselves.

3. User Accounts

You must be at least 18 years old to create an account.
You are responsible for maintaining the confidentiality of your account and password.
You agree to provide accurate and up-to-date information.

4. Orders and Payments

All payments must be made through the payment methods available in the app.
Meal Basket is not responsible for any issues with third-party payment gateways.
Orders once placed cannot be canceled or refunded unless explicitly stated.

5. Delivery

Delivery times are estimated and may vary based on external factors.
Meal Basket is not responsible for delays due to unforeseen circumstances.
Users must ensure they provide accurate delivery details.

6. Prohibited Activities

Users must not:

Use the app for fraudulent or illegal purposes.
Violate the intellectual property rights of Meal Basket or third parties.
Attempt to hack, disrupt, or interfere with the app’s functionality.

7. Liability and Disclaimers

Meal Basket acts as an intermediary and is not responsible for the quality, safety, or preparation of food items.
We are not liable for any indirect, incidental, or consequential damages.
We reserve the right to modify or terminate services at any time.

8. Changes to Terms

We may update these Terms from time to time. Continued use of the app after changes means you accept the revised Terms.

9. Contact Us

For any questions, contact us at info@mealbasket.online.